Privacy policy

The controller for personal data collected on this site is Made Forward, 145 rue du chateau d'eau 27370 Mandeville. For any question about your data, contact us at contact@no-legend-alone.com.

We collect the data you provide directly: identity and contact details (name, email, shipping and billing addresses, phone), account data, order history, product reviews, and your email address if you sign up for the newsletter.

Your data is used to: process and deliver your orders (contract performance); manage your customer account and wishlist (contract performance); send you the newsletter if you've consented (consent); respond to requests via the contact form (legitimate interest); and meet our accounting and tax obligations (legal obligation).

Your data is shared only with the providers necessary to operate the service: Stripe (payment), Resend (email delivery), Sendcloud (shipping and parcel tracking), Cloudinary (image and video hosting), our hosting provider, and, if you've consented, our analytics and advertising tools (Google, Meta, TikTok) and our live chat provider (Crisp). We never sell or rent your data to third parties for marketing purposes.

Account data is kept for as long as your account stays active. Order data is kept for 10 years for accounting and tax purposes. Newsletter data is kept until you unsubscribe.

Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict, object to, and port your data. You can exercise these rights by writing to contact@no-legend-alone.com. You also have the right to lodge a complaint with your national data protection authority (in France, the CNIL — cnil.fr).

Your data is stored on secure servers and all communication with the site is encrypted (HTTPS). Access to data is restricted to authorized personnel.

Some of our providers (payment, email delivery, shipping, image hosting, and, where enabled, analytics, advertising and live chat) may process data outside the European Union. These transfers are governed by standard contractual clauses ensuring an adequate level of protection.

The site uses cookies strictly necessary for it to function. See our Cookie policy for details.